Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
We collect information you provide directly when you create an account, upload documents, or contact us. This includes your name, email address, company details, and the documents you upload to our platform.
We also automatically collect certain technical information when you use our service, including IP addresses, browser type, and usage patterns to improve our platform and maintain security.
2. How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve our document automation services
Process and fulfill e-signature requests
Send transactional emails related to your account and documents
Maintain audit trails for compliance purposes
Respond to your enquiries and support requests
3. Data Security
We implement industry-standard security measures to protect your data, including encrypted connections (TLS/SSL), secure document storage, and access controls. All e-signature activities are logged with timestamps and IP addresses to maintain a complete audit trail.
4. Data Retention
We retain your documents and account data for as long as your account is active. You may request deletion of your data at any time by contacting us. Audit logs are retained for compliance purposes as required by applicable law.
5. Third-Party Services
We may integrate with third-party services such as Google Drive and Apptivo at your direction. When you enable these integrations, your data may be shared with those services according to their respective privacy policies. We do not sell your personal information to third parties.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us.
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